Commerce Gateway
Connect any LLM to any commerce system - with one integration.
Commerce Gateway is an open-source protocol that solves the LLM integration problem for commerce - Claude, ChatGPT, and Grok each require different tool formats and API patterns. Commerce Gateway defines the universal layer so you integrate once and every MCP-compatible agent gets the full commerce tool surface. It was created by Better Data to power AI agent interactions in the Better Data platform, and developed as independent open infrastructure available to anyone.
What is Commerce Gateway?
Commerce Gateway gives LLMs a standard tool interface to any commerce backend.
Instead of building bespoke integrations for every LLM and every storefront, Commerce Gateway defines a universal protocol - a set of typed tools (search, inventory, pricing, orders) that any MCP-compatible agent can call, routed through any connector you configure.
LLM (Claude / ChatGPT / Grok)
↓ MCP / SSE
Commerce Gateway (open source)
↓ connector
Shopify / BigCommerce / ERP / custom
↓
Better Data AI OptimizationWhy we built it
For developers: Every LLM integration requires a different tool format and API pattern. Claude, ChatGPT, and Grok do not share a protocol. Commerce Gateway defines one open protocol - integrate once, support every MCP-compatible agent. The integration problem is not the commerce backend - it is the LLM side.
For vendors: AI assistants are becoming the new discovery surface. Commerce Gateway Cloud is the merchant registry that puts your products in front of AI-driven queries - without a custom integration per assistant. List once, reach customers wherever they chat with AI.
Three things are true simultaneously:
- We created it - Commerce Gateway was built and is maintained by Better Data.
- It is open infrastructure - The runtime is Apache-2.0. Your connectors and tool configurations are portable and not locked to our platform.
- Our platform builds on it - Every AI agent interaction in the Better Data CCO platform routes through the same open gateway runtime you can inspect and contribute to.
How it fits into our platform
| Layer | What it is |
|---|---|
| Commerce Gateway (open source) | Protocol layer - tool dispatch, MCP/SSE transport, connectors, pluggable auth + registry |
| AI Agent Routing | Better Data proprietary - routes agent requests to the right gateway and merchant |
| CCO Platform | Commerce Chain Optimization - Industry Packs, AI optimization, analytics |
The gateway protocol is open. The AI routing and optimization layer built on top of it is where the Better Data commercial platform lives.
Loop Engine governance
Pair Commerce Gateway with Loop Engine to add human approval gates, guard-enforced policy, and full audit trails to any AI-driven commerce workflow.
Open Source at Better Data
| Project | Description |
|---|---|
| Commerce Gateway | Open protocol for LLM-to-commerce system connectivity |
| Loop Engine | Open runtime for AI-operated enterprise processes |
| Signal Tags Schema | Open schema for hardware-blockchain product authentication |
| @betterdata/scm-* | Open supply chain primitive packages |
