Privacy

Our Privacy Commitments

We do not sell Personal Data.
We do not use Customer Data to train models across tenants without written consent.
GDPR Article 17 (right to erasure) is supported with documented handling for blockchain-immutable Signal Tag records.
Sub-processors are contractually bound to equivalent data protection obligations.

Data We Collect

Account and registration data.
Usage and operational telemetry.
Loop Audit Trail actor data.
Commerce Gateway interaction metadata.
Signal Tag events.
Payment metadata.

See the full Privacy Policy for complete processing details.

Legal Bases (GDPR)

Legal Basis	Processing Activity
Contract Performance	Service delivery, account management, billing
Legitimate Interests	Security, fraud prevention, Loop Audit Trail, platform improvement
Legal Obligation	Audit retention, HIPAA/DSCSA/FDA, lawful government requests
Consent	Marketing communications, non-essential analytics

International Transfers

EU Standard Contractual Clauses (SCCs) - Module 2 - incorporated in the DPA.
UK IDTA for UK data subjects.
Swiss nFADP provisions for Swiss data subjects.

Signal Tags & Blockchain Immutability

On-chain Signal Tag records contain pseudonymous product identifiers, not directly identifiable personal data. Off-chain indexes mapping identifiers to individuals are erasable on request. We document residual immutability limitations in responses to GDPR Article 17 erasure requests.

Your Rights

Access
Rectification
Erasure (with blockchain caveat)
Restriction
Portability
Object
Withdraw Consent
Lodge Complaint

Submit requests to privacy@betterdata.co or through /privacy-requests.

Privacy Actions

Submit a Privacy Request Download Privacy Policy